When you enter a new restaurant for the first time, there’s a possibility you could be confused about the seating area and where you should go. At such times, if there is a host available at the entrance to greet you and guide you to your table, it serves as a smooth start to your dining experience. Also, if there are no tables available, it is better to have someone inform you about how long the wait will be rather than you trying to figure out who to even talk to for getting a table. This is how good restaurants should treat their customers.
When you visit a restaurant, it isn’t just the food that contributes to your overall experience! There are so many other things that you might not notice consciously but they still do affect how you feel about the restaurant while walking out of it, subconsciously. Okay, before you start saying, ‘But what if they’re already stuffed with too many orders?’, hear me out. When you’re seated on your table and don’t have any server come to you to take your order, you feel unwelcome and under appreciated.
When it comes to restaurant hygiene, it isn’t just restricted to the food. A lot of times I’ve come across restaurant menus that had dried up food stuck in between the pages. That’s gross and an appetite killer right there! A good restaurant takes care of maintaining proper hygiene and cleanliness, even when it comes to the menu cards.
If you’re not satisfied with the quality of food or the service, the first thing you’d do is express your concern to the management. Now it all depends on how they react and act upon it. If they don’t consider your issues and argue or disregard it, then you know you shouldn’t make the effort to come back here again. But if they actually understand what problem you’ve faced and made efforts to turn it around into a pleasant experience, then you know its a good restaurant. Also, expressing your concern politely and kindly is equally important.
