Kilifi County have been hit by many problems in terms of Huduma Namba Registration.
Even though residents have fully devoted their time to be registered,the system have let them down.
Hitting daily target for the officials leading the National Integrated Identity Management System (NIIMS) have been a problem due to network connection issues in the area.
Ganze location chief James Thaura told the press on Saturday residents have been streaming in large numbers at registration centers but often turned away because of the above challenges.
He said, for instance, there are four clerks in Tsangalaweni sub-location, which has only one device and have to work in turns to register 30 people each per day, which has not been possible because of network connection issues.
“We have sensitized our people and are more than willing to participate in this noble exercise which is for their own benefit but they are not able to get the services in time. It is our hope that more tablets will be sent to the area soon to speed up the exercise and meet the targets,” he said.
He said a power bank which is to be used to back up the tablet has also not been working causing delays in the registration as they have to halt the exercise from time to time when the gadget gets over heated.
In Kilifi North sub-county, Ngerenya location acting chief Tecla Chai said it took them time to convince the community to accept the exercise revealing that those opposed to it spread rumours that it is satanic.