Meru Shuttle defends its indisciplined staff

Meru shuttle has not yet responded on it’s undisciplined crew members.

Despite many Kenyans demanding to know the action the company will take against its crew members who were filmed, Meru Shuttle is mute about the case.

A video appeared yesterday on facebook where a conductor and a driver belonging to the Sacco were harassing a woman and her son for refusing to squeeze space for an excess passenger.

The conductor and the driver are heard making several gender hatred slurs and violently forcing the woman out of the matatu.

Attempts by journalists to contact the Sacco hit a dead rock as several phone calls to the Sacco went answered.

On a facebook page owned by the Sacco, several inquiries were not yet responded to, several hours after they were made.

On its website, the Company has listed three items as its service charter; Polite staff, Comfort of the customer and affordable fare prices.

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