DusitD2 hotel has been closed until further notice with guests and reservations being relocated to other facilities.
Corporate communications officer Ravisada Angkeeros in a statement on Wednesday said the hotel’s main concern is the safety and well-being of their guests and employees.
“The management and staff of Dusit Hotels and Management is devastated at the incident which took place at the Dusit hotel complex in nairobi on 15 January, 2019 at about 15.30 local time,” Angkeeros said.
“Our highest concern is the safety and well-being of our guests and employees, and we are providing support in every way we can. Efforts are ongoing to get in touch with all staff members and guests who were at the hotel to ensure they are all accounted for.”
He said they are still in constant contact with local authorities and organisations taking part in the rescue efforts and will continue supporting their efforts in every way possible.
He further thanked police officers and the Recce Squad for their swift response to the attack claimed by al Shabaab.
“Our heartfelt condolences go out to those who have lost loved ones during the attack and our prayers go out to the families and friends of those affected,” Angkeeros said.
According to statistics released by the ICT ministry, the whole complex has about 1,500 people – workers and hotel residents.
As of Tuesday evening, 511 people were rescued. Another 174 people were rescued during the night.
ICT CS Joe Mucheru during a press briefing on Wednesday said armed guards at I&M Bank shot a terrorist who was heading to the hotel reception.
The same terrorist detonated a bomb strapped on his body.