This is how KQ is giving direct happiness to customers

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The great stride that Kenya Airways has taken in satisfying its clients and making observers generally happy has been seen by the launch of a non-stop flight from Nairobi to New York. Breakfast and dinner goodies accompanying the flights has already started exciting customers.

The proud Kenya Airways became the first airline to offer a non-stop flight between East Africa and the United States of America marking a great milestone as the national carrier already started selling tickets for the inaugural flight which is scheduled for October 28th this year.

The airline already serves Africa, Europe, Middle-East, Indian sub-continent and Asia. Food, time and cut on costs are just but some of the advantages the flight is introducing.

The opening of the US destination completes an essential piece for Kenya Airways’ network, cementing its position as one of the leading African carriers.

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The launch has also positively impacted the tourism sector as KQ revealed in the launch that it was within their strategy to attract corporate and high-end tourism traffic from the world to Kenya and Africa. This got recognition from twitter among their ‘kudos’ comments.


We are honoured to contribute to the economic growth of Kenya and East Africa.” said Kenya Airways Group Managing Director and CEO Sebastian Mikosz.

With over 40 American multinationals located in Nairobi and many more across Africa, the launch of daily flights is expected to further spur trade between America and Africa.

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Kenya Airways will offer its customers a unique travel experience between two great gateways making it the fastest connection from East Africa to New York, with a 15 hours duration eastbound and 14 hours westbound.

In terms of efficiency the ultra-long-haul flight, unique to Kenya Airways network, will require 4 Pilots and 12 Flight attendants as well as 85 tons of fuel each way, making it an exceptional operation.

The airline will operate its state of the art Boeing 787 Dreamliner with a capacity of 234 passengers.

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The flight will depart every day from Jomo Kenyatta International Airport hub in Nairobi at 23:25 arriving at JFK airport in New York at 06:25 the following day.

From New York it will depart at 12:25 landing at JKIA at 10:55 the following day. Its duration will be 15 hours eastbound and 14 hours westbound.

This convenient schedule will allow connections to and from over 40 African destinations through Kenya Airways hub in Nairobi.


The direct flight has gone to ensure that customers time and deadlines are convenient for all types of schedules which will suit various plans and activities one has plans to engage in.

It has in addition cut the cost of travel as there will be no more connections in between to get to Newyork hence it will be cost effective.

KQ has now inspired lots of people to travel with the airline and awakened the dream of those who wish to visit Newyork. I wonder where else customers would wish the airline create a direct flight to and why.

 

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