Just how much can you spend on a new phone? Everyone has their own reasons on the amount. But imagine buying a very expensive phone, like let’s say Samsung S9 but it gets spoiled in three weeks and when you take it back to the manufacturer, you’re told to pay huge amount of money for repairs.
Well that’s what activist Boniface Mwangi is going through at the moment. He claims to have bought a new Samsung S9 from the company’s USA shops. According to Bonnie, he planned to use the phone for vlogging.
But within three weeks after the purchase, the phone started overheating and only showing the Samsung logo. As a loyal servant he took it to, Samsung outlet in Galleria mall and this is when he got the shock of his life.
I wanted to start Vlogging, bought a @SamsungMobile S9 from their USA website in September. Three weeks later, phone only shows the Samsung logo and overheats. Took the phone to @SamsungMobileKE Galleria, they say l need a new motherboard at Sh56,000! I have no idea what to do. pic.twitter.com/H2DZjVCO1g
— Boniface Mwangi (@bonifacemwangi) October 19, 2018
“They say l need a new motherboard at Sh56,000! I have no idea what to do.” He said on his Twitter handle.
Imagine paying sh 56k for a three week old phone. The Samsung S9 256GB was released early this year. It is not available in the Kenyan market but retails for around $959 in the US. That’s slightly more than sh 100k minus the shipment cost.
After he posted this, Kenyans had a field day trolling him.
First world problem, sisi watu wa eastlands hatuna shida na kabambe, simu ni cheap kuliko airtime
— ISAAC MURAYA CHEGE (@MURAYACHEGE) October 19, 2018
When u wanted to start vlogging, you didn’t consult. When u bought the phone in US website u didn’t consult. When u decided to buy Samsung S9 u didn’t consult but now the handset has misbehaved u start sharing the problem
— K Y Sami (@SamiKipto) October 19, 2018
Upuzi hii. Why buy something that’s not for this region. Warranty only covers region where you bought the phone. That is why there is channel distribution and resellership.
— ck (@ckungu) October 19, 2018