Ibis Styles Nairobi Westlands Open Doors, Set High Standards to Curb COVID-19

Ibis Styles Nairobi Westlands has opened its doors and ready to welcome guests to stay and dine-in service at the Rooftop Restaurant-Kilele Nyama- following the implementation of ALL Safe measures in addition to the Ministry of Health directives.

The ground-breaking ‘ALL Safe’ programme, already rolled out at ibis Styles Nairobi Westlands has seen the hotel appoint a health and safety officer Mr. Vincent Okong’o, who not only ensures cleaning and hygiene protocols are implemented to the highest standards, but also works with the rest of the team at the hotel to be available to handle guests questions and concerns on their safety and well being.

Having undergone a special training, Mr. Okong’o is the hotel’s ambassador of the new ALL Safe Accor Programme – a set of rigorous measures designed to protect and reassure guests that safety measures are being actively practised at the hotel to prevent the spread of Covid-19.

Recognising that guest priorities have drastically shifted following the global Covid-19 pandemic, the ALL Safe programme highlights include tailor-made operating protocols, cleaning products technology and team members training developed in partnership with hygiene solutions specialist Bureau Veritas.

The initiative is bolstered by Accor’s strategic partnership with global insurance giant AXA, which as of July 2020, will be providing guests at its 5,000 properties worldwide with free medical support that includes consultations with medical professionals by phone or in the location where they are staying.

“Welcoming, safeguarding and taking care of you is at the very heart of what we do and who we are. As we work on new and improved processes to ensure the safety and well-being of our guests and team members, we are pleased to share with you a few new updates we have implemented at the hotel” Stuart Clay- General Manager, ibis Styles Nairobi Westlands.

“The Covid-19 pandemic has forced us all to change the way we live, work and stay and being part of the largest hotel group in the Middle East and Africa, we are taking the lead in reinventing the hospitality experience, introducing dedicated ‘ALL Safe Officers’ and a rigorous programme of transparent measures that give guests peace of mind and put their health first, which is what they now value most.” Accor’s ALL Safe Accor Programme is all encompassing, with procedures responding to new consumer behaviours and expectations.

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