No more water theft in Nairobi

 

Nairobi Water and Sewerage company has find a long lasting solution to curb water theft  through meter tampering.

The company has invested Ksh 100 million on a  customer management system software which is expected to help in reducing inflated water bill following complaints from city residents despite of water shortage.

This precedes complaints by the city residents over inflated bills even though they are now grappling with water shortage.

According to the company’s acting managing director Nahashon Muguna, the new system is tamper-proof and once installed, it will reduce customer bills.

The software is being installed into the company’s system and is expected to start operations in March 2019.

It has been previously reported that the firm lost more than Ksh2 billion to fraudsters through tampering and faulty meters.

The company was also put on the spot after billing errors revealed customer’s outstanding credit balances running into millions but with no billing.

The credit balsnces even hit a high of Ks 152million at the company due to unexplained errors.

Muguna was speaking to the County Water and Sanitation Committee where he answered questions about water woes in Nairobi including high bills, water shortage and the non-revenue status rocking company.

He had appeared before the committee to answer to queries over challenges dogging the water sector such as non-revenue water, high residents’ bill, the continued water shortage as well as the huge wage bill at the company.

According to the reports,the  water firm may have lost Sh2 billion through water theft, faulty meters and illegal connections.

Water and Environment Executive Larry Wambua  previsoly said, the company is building aNorthern Water Collector Tunnel in Murang’a County once its complete  it would supply approximately 140,000 cubic metres of water per day.

The tunnel is being built at a cost of Sh6.8 billion and is expected to boost water supply to Nairobi by 140 million litres. It is believed the tunnel will provide a permanent solution to the water shortage residents have faced for years. Two other dams under construction in Kiambu County are also expected to ease the water rationing. The tunnel is a Vision 2030 project intended to ensure that water services in Nairobi, Kiambu and Murang’a counties are improved.

The daily demand of water in the county is currently at 770,000 cubic meters but only a maximum of 526,000 cubic meters have been achieved forcing Nairobians to contend with dry taps as a normality.

According to Nairobi Water plan, the only way to solve water shortage is by the construction of a new dam every 10 years but since 1994 no dam had been constructed.

 

 

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